Holiday season is in full swing and my patience is going to be stretched. There is no way around it. I thought I might be running out of topics to gripe about since I'm not normally this bitchy, but now that the Holidays are here!... The number of shoppers in our store is now increasing, and it reminds me of the recent changes in firearms and ammunition laws that are soon to be going in to effect in California. I had just been discussing with a frequent ammo buyer the reasoning for the news laws and my philosophies about them. For those of you who aren't aware of these laws, I will explain: Starting in June of this coming year, ammo buyers will be required to submit a thumb print for any and all ammo purchases, but there will not be a set limit on the quantity they can buy. However, in February of 2011, customers will be required to provide a thumb print, and WILL be limited on the amount of ammo they can buy, per caliber, per month.
My understanding of this new legislation goes something like this: It doesn't matter how many smart people there are in a large group (like say 30 million ;-) ), there will always be those stupid people surrounding them. The government can't possibly regulate on a person-to-person basis, so they create blanket legislature to cover everybody. Therefore, the law-abiding citizens (no movie reference) that come in and complain to me about the new laws have no recourse.
Where am I going with this? - You ask? Such is true with the retail world, especially during the holidays. Remember, this blog is about all the things that frustrate me on a near-daily basis while at work, not about all the nice little gestures that a couple customers do during the day, because I wouldn't have enough material for a steady blog.
The majority of the customers that come in to our store know at least a little bit about the product they intend to buy. Fine, good for them; it makes things much smoother. My "beef" if you will is with the people who prepared themselves by sitting on the couch, watching the game, realizing they just HAVE to have something, and walk through the door without a clue. It gets worse - then the customer proceeds to asking for every item in the display case, asking 100 questions, 98 of which are pointless in determining the best product, and I am left to stand there hoping the people above me in the chain of command don't bite my head off for not getting any tasks done around the store. Now I am standing there thinking, "Man I wish I could just B.S. this guy 'cause he wouldn't know the difference." He's standing there saying, "Well I like this one, I think I'll take....oooooo but can I see those?" @#&$^!($*!!!!!!
So I have a simple request: Shoppers, please do a little research, you'll make yourself feel smarter and make my day smoother. And just keep something in mind.....They're just @%*#ing binoculars!