I'm not a machine, I don't have a power cord, and I am capable of emotions and higher thought patterns. So when a customer approaches me in the middle or back of the store and asks how much an item costs, why would I know the exact price? The store I work for carries thousands of products, and quite honestly, I don't remember the prices for each individual item. There are only a few stores (like Target and Wal-Mart) that have machines all over their store that will scan an item and let you know how much it costs. For the rest of us, we have to rely on conventional methods.
Think hard now customers; where in the store would you be able to find the price of an item? Maybe if you moved your thumb, you wouldn't have to carry that heavy (5 lb.) barbeque all the way to the front of the store (How dare us make you exert effort?). I think optometrists and I should go in to business together. I cannot tell you how many times I have told the customer that the price is on the box. Then, when it finally isn't, they walk across the entire store to ask me to walk with them ALL THE WAY BACK to where the item is, only to ask me how much it costs. Seems like a lot of work for a rough estimate right? (My usual response is something like, "Gee, I'm not sure, I think it's around...") Meanwhile, the cashier who gets paid almost plainly to scan the customers items and take their money, is just standing there staring at you thinking you are a dumb ass.
Now granted, my store offers sale prices all the time, so finding the price for an item isn't always an exact science because maybe we can give you a better deal. The cashiers can tell you the price of the item, if you can get a sale price, what stores in the chain around us have that item, and if we expect to be getting more of them in soon. What more could you ask for?
Customers: I am only picking on you because I want this situation to be easier on the both of us (but mainly just me). I know manual labor is a bitch, and we are the ones getting paid to move stuff around, but take some pride in initiative and self-reliance, and take the item to the front of the store! You can't beat me, I will always have something to complain about. Unless....the common man (and for all you bra burners and razor haters, the common woman) puts forth a little extra effort in the daily life and therefore leaves me with nothing but pleasant thoughts and a sense of togetherness. I am simply an observant doubter, and I don't see that happening.
He's deaf, what's your excuse?
Monday, September 21, 2009
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